Job Listings

We are looking for an ambitious Project Coordinator who can oversee communication plans for technical requests and be the point of contact for customers who may have queries.   You will work closely with our deployment team to ensure timelines and deadlines are met and any issues are flagged and resolved.   You will also be responsible for the initial communication to the customer on deployment progress and next steps, ensuring they are kept up to date.   It would be great if you are approachable and able to provide confidence and reassurance to...

Are you passionate about delivering exceptional HR support and helping to shape a positive workplace culture? The Iomart Group is looking for a highly organised and proactive People Co-Ordinator to join our People and Culture team based in Glasgow.   This is an exciting opportunity to work in a varied HR support role, providing vital coordination across all stages of the employee lifecycle. The role also includes occasional reception cover at our Glasgow office and offers a chance to be part of a company focused on continuous improvement and building a great place to work.   Additional Key Responsibilities: - Act as the first point of...

Here's a quick list of what you'll be up to on a day to day basis: - Processing customer orders and building servers to custom specifications, communicating updates and collaborating to reach delivery times. - Preparing server racks for our automated provisioning system, including racking, cabling and installing servers to maintain stock levels. - Repurposing server hardware, assisting shift teams with BAU tasks, and collaborating with technical teams for great exposure to the DC operations sector.

We are looking for a Partner Account Manager to join our team and help us accelerate the growth of our channel partner revenue and build fantastic relationships with our partner community.   You’ll be responsible for: - Developing, owning and executing a partner developmnet plan for key partners, driving activity to deliver incremental sales pipeline and revenue growth - Proactively delivering a range of partner enablement activities in line with the core services portfolio (i.e. sales team training, supporting end user client meetings, establishing conjoined marketing activities etc) - Building strong relationships across the business, including the wider sales team, marketing,...

  As Head of Service Management and Customer Experience, you will lead a unified team of Service Delivery Managers, Technical Account Managers, and Customer Experience professionals to ensure outstanding outcomes across our cloud-managed services. Reporting to the COO, you will define and execute our service strategy, champion continual improvement, and serve as a senior point of contact for high-value customers, including C-level executives. Collaborating closely with technical, sales, and support teams, you’ll ensure our services remain reliable, scalable, and aligned to customer success. You’ll also act as the senior escalation point for critical service issues, general escalations, and dispute resolution for some of...

Are you a strategic, customer-focused leader with a passion for operational excellence and service innovation? At Atech, we’re looking for an IT Service Desk Manager to lead and optimise the daily performance of our high-impact IT Service Desk.   This is a senior leadership role ideal for someone who thrives in fast-paced environments, has deep technical expertise, and excels at driving service improvements that make a real difference for customers.   In this role, you'll: - Lead and own the operational day-to-day IT Service Desk including ITIL processes, documentation and inform tooling decisions to ensure that Atech drive efficiency...

We are looking for a security consultant to join Atech, key responsibilities will include: - Work with customers to understand their cloud security needs and recommend solutions based on their requirements. - Implement Microsoft-based security solutions to best practice, with a controlled and methodical approach for our customers. -

We are on the look-out for a Billing Administrator to join our team in Glasgow.   Working in partnership with a variety of departments throughout the business, our Billing Team are responsible for processing customer billing on the CRM and managing correspondence to the Billing Team.   It's a fast paced administration role and daily duties can include anything from processing and applying contracts through our in-house CRM system to creating and monitoring tickets in our helpdesk system, ensuring that customer billing is accurate.  You'll liaise with our Sales, Technical and Finance teams to clarify customer billing requirements.

The Incident, Problem & Change Manager is a key role within the service desk/service operations function, responsible for leading the end-to-end management of major incidents, problem investigations, and change control processes across the Iomart service desk portfolio. The role ensures that service impacting issues are effectively managed, root causes are identified and resolved, and changes are controlled and communicated with minimal risk to service quality. This role requires close collaboration with service desk teams, technical support groups, account management, and client stakeholders to drive service stability and continuous improvement. The successful candidate will also participate in an on-call rotation to ensure 24/7...

We are on the look-out for a Billing Administrator to join our team for a maternity cover in Glasgow.   Working in partnership with a variety of departments throughout the business, our Billing Team are responsible for processing customer billing on the CRM and managing correspondence to the Billing Team.   It's a fast paced administration role and daily duties can include anything from processing and applying contracts through our in-house CRM system to creating and monitoring tickets in our helpdesk system, ensuring that customer billing is accurate.  You'll liaise with our Sales, Technical and Finance teams to clarify customer billing...

We are rapidly expanding and are looking for talented individuals to join our team. Our Maidenhead Data Centre needs engineers who can work with a variety of technologies and software.  You’ll play a key role in ensuring our customers are happy by assisting them with any issues they encounter.   You'll manage on-the-ground operations to keep customer platforms running smoothly and efficiently. Each day is different, making the role both dynamic and fulfilling.